How to track my parcel online?

First of all, you should know that ChiniStore’s responsibility stops when the package is given to the carrier, slip stamped and signed. Indeed, from this point the responsibility is transferred to the postal services, ChiniStore has no control over the transportation.

The tracking number will be provided by mail within 24-48H after sending your package. You can track your package on the websites of each carrier.

Note: It also takes about 24H/48H until your tracking number is active

In any case, you can directly call these services in order to know the exact location of your package, please prepare your tracking number before calling them.


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